“The ongoing certification renew illustrates our unfailing adherence to the basic principles, which imply following high standards of services and client-centric approach. Therefore, our clients can be confident in the quality of services provided and in the fact that works will be performed well and in time,” says Vladimir Chirva, Development Director at Sigma Software.
ISO 9001:2008 is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement, establishment of clear policies, planning and implementation, resource management, efficient process control, etc.