The customer desired to automate business processes going end-to-end through different systems in the company. We have provided the solution to fit the existing processes and system landscape of the customer. The solution we delivered is based on Camunda engine and provides for process transparency and agility, less programming effort, open framework, no specialist developers, minimal vendor lock-in.
Automating first-line support with a chatbot trained using a collection of questions and answers, FAQs, and other support information. A proof of concept app was developed as quickly as in two weeks to evaluate potential benefit from the app to customer’s business.